Google Fiber — Internet service terms

Published consumer terms; plans, state or provincial conditions and individual agreements may differ.

Status: current · Last checked: 2026-10-28T18:45:31Z

Read the original published terms

Fees

The Services may be subject to additional fees (see Fee Schedule).

Cancellation

… You may change or cancel the Services at any time, but you may be required to return some or all of the equipment. If you do not return this equipment, you may be …

Refunds

… at the time your account is terminated, it will be refunded to the last used payment method in your Google Fiber account.If your Services included free or paid-for subscriptions to services other than those …

Coverage

… THE SERVICES AND EQUIPMENT “AS IS.”SOME JURISDICTIONS PROVIDE FOR CERTAIN WARRANTIES, LIKE THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL WARRANTIES. …

Privacy

… General. We take your privacy seriously. You understand and agree that information provided to and collected by Google Fiber in connection with the Phone Services is subject to the GFiber Privacy Policy and may …

Disputes

… we are unable to reach an agreement to resolve the dispute within 60 days after the notice is received, you or we may … …

Observation record

2 captured versions; observation dates do not establish when terms took effect.

Includes a publisher archive comparison, collected on its observation date; this is not a claim of earlier monitoring.

Published general terms may differ from your own agreement. Observation dates do not establish effective dates or customer notice. Text comparison is not legal advice.