OpenAI — API and business Services Agreement

Shared public OpenAI Services Agreement for API, business and developer services monitored for Canada readers. This is separate from consumer ChatGPT terms; an order form, service-specific terms and negotiated agreement can differ.

Status: current · Last checked: 2026-11-09T15:12:00Z

Read the original published terms

Price

… to the Service Credit Terms⁠. 6.6. Corrections. Price changes on the Pricing Page will be effective fourteen days after they are posted. …

Fees

… Agreement ONLINE v.010126 3 6. Payment. 6.1. Fees. Customer will pay OpenAI or Customer’s reseller the applicable Fees in the currency and …

Renewal

… concurrently with the then-current Services Term. 1.2. Renewal. Renewal Terms, if any, and whether the Services auto renew, will be listed on …

Cancellation

… Termination or expiration will not affect any rights or obligations, including the payment of amounts due, which have accrued under this Agreement …

Refunds

… payment method on the Account. Fees are non-refundable except as required by law or as otherwise specifically permitted in the Agreement. If Customer’s …

Coverage

… 14 (Limitation of Liability), 16 (Miscellaneous). 12. Warranties; Disclaimer. 12.1. Warranties. OpenAI warrants that, during the Term, when used in accordance with this …

Privacy

… will be deemed OpenAI Confidential Information. 5.3. Privacy. If Customer uses the Services to process Personal Data, OpenAI and Customer will comply with …

Disputes

… The arbitration will be conducted by … …

Observation record

1 captured versions; observation dates do not establish when terms took effect.

Published general terms may differ from your own agreement. Observation dates do not establish effective dates or customer notice. Text comparison is not legal advice.