Uber — Consumer platform and service terms

Published Uber CA consumer platform terms. Canada page also incorporates separately labelled Uber Eats delivery/shopping terms. Driver work agreements are separate.

Status: current · Last checked: 2026-10-29T17:48:32Z

Read the original published terms

Price

… be charged no more than the full price for both the Items in accordance with the Uber Terms, and the full price …

Fees

… Terms you may be responsible for additional fees or charges, including without limitation, for transactions that could not be completed properly, arising …

Renewal

… not valid for cash; and (vi) may expire prior to your use. The Uber affiliate reserves the right to withhold or deduct …

Cancellation

… You may elect to cancel your request for transportation services from a Third Party Provider at any time prior to such Third …

Refunds

… you, you may be entitled to a refund for any charges paid for that purchase. …

Coverage

… CASTOR AND THEIR AFFILIATES DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE UBER EATS TERMS (INCLUDING ANY SUPPLEMENTAL …

Privacy

… Our collection and use of personal information in connection with the Services is as provided in Uber’s privacy notice located at https://www.uber.com/legal/en/document/?name=privacy-notice&country=canada&lang=en. You consent to Uber …

Disputes

… IMPORTANT: PLEASE READ THE FOLLOWING ARBITRATION REQUIREMENT CAREFULLY. YOU … …

Observation record

1 captured versions; observation dates do not establish when terms took effect.

Published general terms may differ from your own agreement. Observation dates do not establish effective dates or customer notice. Text comparison is not legal advice.